This acceptable use policy sets out the terms between you and us under which you may access our website www.thefuneralmarket.com (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use TERMS AND CONDITIONS.
www.thefuneralmarket.com is a site operated by Plan with Grace Limited trading as The Funeral Market ("We"). We are registered in England and Wales under company number 09777885 and have our registered office at Suite 406, Audley House, 13 Palace Street, London, SW1E 5HX.
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We may from time to time provide interactive services on our site, including, without limitation chat rooms or bulletin boards (interactive services).
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
Contributions must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
“I have spent some considerable time going through the literature from Funeral Plan and found it to be very thorough in all aspects of what is a somewhat depressing subject (well, it would be its my funeral!) I know the funeral director and have the utmost faith in his ability to conduct the funeral in the best traditions of this sad time.”
“From the first phone call we were dealt with compassion and care. I cannot recommend them enough, the staff were so lovely and you get a designated contact who looks after you and is your point of contact. We used them for my mum , the crematorium was in beautiful grounds and the staff there were very good too”
“I was a little worried because I had never heard of them before but it was a caring and easy always there for me when I wanted them can very highly recommend thank you”
“From the initial phione call through to the aftercare, the staff at Funeral Plan Market were kind, friendly and we were trated with respect. Everything was handled by them and we were informed of developments at every stage.”
“The service and organisation of all the funeral arrangements were extremely good and conducted in a caring and sympathetic style. The Celebrant was particularly wonderful.”
“Having lost my daughter suddenly and unexpectedly I didn’t know what to do. we had discussed unattended cremation so I just looked online. I received an excellent and professional service nothing was too much trouble and I was kept informed”