A short, meaningful farewell arranged with care and led by the people who knew them best.
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The Standard Package includes a cremation with a short family-led service for up to 12 people. Our team is here to guide you through each step, and we’ll provide an Order of Service to support you on the day. This option offers a more personal way to say goodbye, while still keeping things simple and affordable.
What is a family-led service?
A family-led funeral is a service arranged without a traditional officiant, religious leader, or funeral director guiding the ceremony. It allows those closest to the person to shape the farewell in a way that feels most meaningful, with readings, poems, hymns, personal tributes or music. Some crematoria also allow video and audio options.
Our team still takes care of the cremation, transport, and care of your loved one.
Morning cremation with service
A short morning service for up to 12 guests (Monday to Friday, before 09:30am or after 3:30pm), arranged by the family and supported by our team.
Collection of your loved one
We’ll collect from a hospital or mortuary during office hours and bring your loved one gently into our care.
Standard coffin
A veneered coffin suitable for the chosen method of cremation.
Crematorium of your choice
We work with trusted crematoria across the UK and will arrange the booking for you.
Personal music choices
We’ll play your chosen entrance and exit music during the service.
Ashes collection or scattering
Ashes can be collected from the crematorium, or scattered in the garden of remembrance if you prefer.
Cremation fees not included*
Cremation fees vary by location. We simply pass on the cost from your chosen crematorium, with no added fees or markups.
We'll arrange for a personalised wooden urn with name plate.
We’ll personally return the ashes to you if you prefer not to collect.
We’ll provide a larger, more suitable coffin if your loved one needs a little more room.
We’ll arrange for any medical devices to be gently removed before cremation if needed.
If your loved one passes away at home or in a care setting, we can collect them at any time, day or night.
We will respectfully collect your loved one from anywhere in the UK and bring them into our care.
We’ll arrange the cremation with a service at your chosen crematorium. The family-led service takes place before 09:30am or after 3:30pm on a weekday, with space for up to 12 guests to say goodbye.
Ashes can be collected from the crematorium after the service, or scattered in the garden of remembrance if no return is requested. Hand delivery is also available for an additional fee.
A family-led funeral is a service arranged without a traditional officiant, religious leader, or funeral director guiding the ceremony. It allows those closest to the person to shape the farewell in a way that feels most meaningful, with readings, poems, hymns, personal tributes or music. Some crematoria also allow video and audio options.
Our team still takes care of the cremation, transport, and care of your loved one.
When you appoint us, you’ll be assigned a dedicated funeral planner to guide you through every step. We’re also available 24/7 if you need to speak with a funeral professional at any time.
We work with crematoria across the UK. For attended services, you’re welcome to choose the crematorium that’s right for you, and we’ll arrange the booking on your behalf.
The service takes place in a 15-minute time slot. This includes entrance and exit music, spoken words, and time for farewells.
Because time is limited, we recommend nominating one person to speak on behalf of the family.
If you’d like a longer service, we can arrange an extended slot at the crematorium, depending on availability. Just let us know and we’ll talk you through the options.
Yes, you can choose entrance and exit music for the service. We recommend keeping it short, with one track to enter and one to leave.
Absolutely. You’re welcome to include a short poem or reading. If you need help choosing something, we can offer suggestions.
Yes, please share your music or reading selections with us in advance, so we can make sure everything is prepared for the day.
Yes, small floral tributes are welcome. Please speak to the crematorium team for any guidance or restrictions.
It is standard practice for coffins to remain closed at the crematorium.
All packages include a standard veneered coffin with brass-effect handles, suitable for cremation. We also offer options such as wicker, solid wood, or coloured coffins for an additional cost.
Yes, many crematoria offer memorial plaques for an additional cost. Your funeral planner can assist with checking availability and making arrangements.
Many crematoria offer web streaming and visual tribute services. Your funeral planner will check availability and confirm any additional charges. Online memorial pages aren’t included, but you’re welcome to create one separately.
Yes. We’ll liaise directly with the hospital and collect your loved one once they’ve been released into our care.
We offer a 24-hour collection service to have your loved one collected at any time if they pass away at home or in a care facility. This can be added to the Standard Package for an additional fee.
For direct cremation, all arrangements are handled remotely by phone, email or post. If you opt for the premium package, we arrange an in-person meeting with the officiant should you wish to go through any specific requests.
For direct cremation, ashes can either be scattered in the crematorium’s garden of remembrance, or returned to you by private driver within 28 days for an additional fee.
The death must be registered with the local council’s registrar in the area where the person lived. Your funeral planner can help you find the right details if you’re unsure who to contact.
Looking for something simpler, or more fully supported?
An unattended direct cremation, arranged with care.
A more flexible cremation with a full service led by an officiant.
